b baje Privacy Policy

1 Who We Are

b baje is an online gaming platform operated for players in Bangladesh. The b baje platform is accessible at b-baje.net and through the b baje mobile application. For the purposes of this Privacy Policy, b baje is the data controller — meaning we are responsible for deciding how and why your personal data is processed.

If you have any questions about how b baje handles your personal data, or if you wish to exercise any of your data rights, you can contact the b baje data team at [email protected]. We aim to respond to all privacy-related enquiries within 30 days.

2 Data We Collect

b baje collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically through your use of the platform, and data received from third-party payment providers when you make a deposit or withdrawal.

b baje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where this is strictly necessary to comply with responsible gaming obligations — for example, if you disclose a gambling-related health concern when requesting self-exclusion.

3 How We Use Your Data

b baje uses your personal data for the following purposes. We only use data for purposes that are compatible with the reason it was originally collected.

• Account Management: To create and maintain your b baje account, verify your identity, and manage your login credentials.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Legal Compliance: To comply with anti-money laundering regulations, Know Your Customer requirements, and any other applicable legal obligations.
• Responsible Gaming: To monitor gaming behaviour and identify players who may be at risk of problem gambling, and to enforce self-exclusion requests.
• Platform Security: To detect and prevent fraud, unauthorised account access, and abuse of the b baje bonus system.
• Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of the b baje support service.
• Platform Improvement: To analyse how players use the b baje platform and to improve game selection, performance, and user experience.
• Marketing Communications: To send you information about b baje promotions and bonuses, where you have opted in to receive such communications. You can opt out at any time.

b baje does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on players, except where required by law or where you have given explicit consent.

4 Legal Basis for Processing

Every time b baje processes your personal data, we do so on one of the following legal grounds:

1. Contract Performance: Processing is necessary to fulfil our obligations under the b baje Terms and Conditions — for example, operating your account and processing payments.
2. Legal Obligation: Processing is required to comply with applicable laws — for example, identity verification under anti-money laundering regulations.
3. Legitimate Interests: Processing is necessary for b baje's legitimate business interests — for example, fraud prevention and platform security — provided those interests are not overridden by your rights.
4. Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Sharing Your Data

b baje does not sell your personal data. We share your data only in the following limited circumstances:

• Payment Providers: We share necessary financial data with bKash, Nagad, and Rocket to process your transactions. These providers process your data under their own privacy policies and are bound by strict data security obligations.
• Identity Verification Services: We may share identity documents with third-party KYC verification providers to complete the account verification process.
• Game Providers: Game providers may receive anonymised or pseudonymised gameplay data for the purpose of game performance monitoring and RTP auditing.
• Regulatory Authorities: We may be required to share data with regulatory or law enforcement authorities where required by law. b baje will always seek to limit such disclosures to the minimum necessary.
• Business Transfers: In the event of a merger, acquisition, or sale of the b baje business, your data may be transferred to the new operator. You will be notified of any such transfer in advance.

6 Cookies and Tracking

b baje uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the b baje website.

b baje uses the following types of cookies:

• Essential Cookies: Required for the platform to function. These cannot be disabled. They include session cookies that keep you logged in and security cookies that protect against cross-site request forgery.
• Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics Cookies: Help b baje understand how players use the platform so we can improve it. Data collected by analytics cookies is aggregated and anonymised.

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the b baje platform. b baje does not use third-party advertising cookies or cross-site tracking technologies.

7 Data Retention

b baje retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

When data reaches the end of its retention period, b baje securely deletes or anonymises it. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.

8 Your Rights

As a b baje player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the b baje support team at [email protected]. We will respond within 30 days.

9 Data Security

b baje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the b baje platform.
• Encrypted storage of sensitive data including passwords and payment information.
• Access controls that limit which b baje staff can access personal data, based on the principle of least privilege.
• Regular security audits and penetration testing of the b baje platform.
• Incident response procedures to detect, contain, and report data breaches in a timely manner.
• Staff training on data protection and information security best practices.

Despite these measures, no online platform can guarantee absolute security. If you believe your b baje account has been compromised, contact the support team immediately at [email protected]. In the event of a data breach that is likely to affect your rights, b baje will notify you as soon as reasonably practicable.

10 Children's Privacy

The b baje platform is strictly for adults aged 18 and over. b baje does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you are a parent or guardian and believe that your child has registered at b baje, please contact the support team at [email protected] immediately. We will investigate and take appropriate action within 24 hours.

11 Changes to This Policy

b baje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The updated policy will always be available on this page with a revised effective date. We encourage you to review this page periodically. Continued use of the b baje platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

12 Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact the b baje data team using the details below. We take all privacy enquiries seriously and aim to respond within 30 days.

• Email: [email protected]
• Live Chat: Available 24/7 via the b baje platform
• FAQ: Visit our FAQ page for answers to common questions

For questions about responsible gaming, please visit the Responsible Gaming page. For the full terms of using the b baje platform, see the Terms and Conditions.